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Personal Statement |
| I'm seeking positions in customer service, travel, retail sales, government, data entry, or hospitality in the Dallas-Fort Worth, Texas area. My experience includes the travel industry, food service, and retail. I've been in the travel business for 16 years. I seek a position where I can learn different tasks and excel. Also, I'm seeking an entry level position in the passport/visa industry. |
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Work Experience
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| Government Travel Consultant |
(Jan-2001 - Oct-2011) |
| Omega World Travel, 9000 Wisconsin Ave Bethesda MD 20892 |
I book trips for people on federal government orders. Currently, I assist patients of NIH with their travel arrangements. I make flight reservations for the patients of NIH. NIH stands for the National Institute of Health. NIH is a federal government agency specializing in medical research. NIH travel is mostly domestic. I answer many phone calls and make several reservations per day. I process refunds and do a little filing. I've also done government staff travel for the same company. Staff travel was domestic and international. I made flight reservations, booked hotels and cars, and answered multiple phone calls. In addition, I've done military travel with the company too. |
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| Government Travel Consultant |
(Dec-1999 - Jan-2001) |
| American Express Travel, Arlington, VA |
I was working in a travel call center environment. My duties included making flight reservations, booked hotels and cars, and answered multiple phone calls. The travel was mostly domestic. |
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| Government Travel Consultant |
(Aug-1997 - Dec-1999) |
| World Travel Service, Rockville, MD |
My duties included domestic and international travel arrangements for federal government employees. I made flight reservations, booked cars and hotels, and answered many inbound calls. Travel was for federal government employees and a few contractors. |
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| Government Travel Consultant |
(Feb-1997 - Aug-1997) |
| Travelstaff, Alexandria, VA |
I worked at several government travel agencies as a travel temp. The duties are the same as above. |
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| Leisure Travel Agent |
(Oct-1996 - Jan-1997) |
| Emerald International Travel, Washington, DC |
I was a vacation travel agent. Duties included making flight reservations, hotel and car reservations. I greeted walk in customers too. |
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| Government Travel Consultant |
(Jul-1996 - Oct-1996) |
| Omega World Travel, Washington, DC |
I made government travel arrangements for government employees. This was my first time doing government travel. I was dealing with the EPA account. Duties included flight, hotel, and car reservations. Also, I made several outbound calls and answered many inbound calls. There were walk in customers too. It was a very busy account. |
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| Leisure Travel Agent |
(Apr-1995 - Jun-1996) |
| Carlson Wagonlit Travel, Fairfax, Va |
I was an entry level travel agent. I was doing vacation travel. I sold vacation packages, made flight, hotel, and car reservations. I answered inbound calls and made outbound calls. Also, I issued tickets. |
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| SALES REPRESENTATIVE |
(Nov-2011 - Jan-2012) |
| SILVERLEAF RESORTS, IRVING, TX |
I was direct selling vacations resorts to the general public. |
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Education |
Bachelor of Arts
Bridgewater College, Bridgewater, VA
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(Aug-1989 - May-1993) |
I have a BA degree in Family/Consumer Sciences. My minor was Spanish. |
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